The Ishrili website ( and the App mobile ishrili are operated by ISHRILI Company. The Ishrili website ( and the App mobile ishrili, including all information, tools and services to which it provides access, is offered by Ishrili to the user that you are, provided that you accept all of the terms and conditions and conditions of our sales policy stipulated here.

Please read this sales policy carefully before accessing our Ishrili website ( or to mobile App ishrili and before using them. By accessing or using any part of the Ishrili website ( and the App mobile ishrili, you agree to be bound by this sales policy.

By visiting the Ishrili website (, continuing to browse our Ishrili website ( and/or purchasing something from Ishrili, you are participating in our “Service” and agree to be bound by the following terms and conditions (“Terms of Sale”, “General Conditions of Sale”, “Sales Policy”). This sales policy applies to all users (individual and legal entity) of the Ishrili website (, including, without limitation, individuals who are visitors, suppliers, customers (businesses and individuals), merchants and/or content providers.


These sales policy constitute the basis of commercial negotiation and are systematically addressed or given to each buyer (company and/or individual) to enable them to place their order.

The sales policy described below detail the rights and obligations of Ishrili and its client (company and/or individual) in the context of its activities.

Any visit and navigation on our website implies the unreserved acceptance and adhesion of the buyer and the Ishrili website visitor to these general conditions of sale, including acceptance of the clause “I acknowledge having have read and accept the general conditions of sale attached hereto »


The transmission of your personal information on our Ishrili website is governed by our Privacy Policy. Please consult our Privacy Policy to learn more about our ishrili website (


The prices of the products offered on the Ishrili website ( are those in effect on the day the order is taken. They are denominated in Ouguiya UM (new money) and calculated with taxes (taxes included). They will then be increased by the transport costs applicable on the day of the order unless delivery is free (Please consult our Ishrili website ( to find out more about our Delivery Policy).

Ishrili grants itself the right to modify its prices at any time. However, Ishrili undertakes to invoice the products ordered at the prices indicated when the order is registered.


The products offered by Ishrili on the Ishrili website ( are of origin from different countries. All products are of quality and chosen with criteria and in a responsible and precise manner. Ishrili is responsible for choosing the best quality products for its customers, in order to guarantee their effectiveness, quality and safety.

Ishrili chooses suppliers and vendors based on a principle of “quality, transparency and accountability” as well as in terms of their compliance with current international trade standards.

Certain products or services may only be available online through the Ishrili website ( Quantities of these products or services may be limited and their return or exchange is strictly subject to our Return Policy. (Please visit our Ishrili website ( to learn more about our Return Policy)

We have made every effort to present the prices, colors, videos and images of the products on our Ishrili website as accurately as possible. However, we cannot guarantee the accuracy of the color display on your computer or telephone screen.

We reserve the right, but have no obligation, to limit the sale of our products or Services to any particular person or company, geographic region or jurisdiction. We authorize ourselves to exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions and pricing are subject to change at any time, without notice, and at our sole discretion. We reserve the right to discontinue the sale of a product at any time and to change its price, images or videos without notice and at our sole discretion. Any offer for any product or service on the Ishrili website is void where prohibited.

We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Ishrili service will be corrected or compensated.


The prices of our products are subject to change without notice and at our sole discretion.

Ishrili reserves the right to modify or discontinue any product or service (or any part thereof) at any time, without notice and in our sole discretion.

We cannot be held responsible to you or any third party for any change in price, images, videos, or for any modification, suspension or interruption of the Ishrili service.


There is no minimum order, neither by quantity nor by number. The customer is free to choose his order with the desired quality and number and without limit. The customer has the right to purchase different types of products with the desired quality and quantity.

Ishrili allows customers to easily place their orders through the Ishrili website or request a specific product. Ishrili undertakes to place all customer orders with its suppliers all over the world. Then, subject to validation of the request by Ishrili and after receipt of the total amount, Ishrili entrusts the package to the partner carrier who will deliver the package to Nouakchott (please visit our Delivery Policy to find out more about the address of delivery).

CLAUSE N° 7: PRE-ORDER (or personal order “Ishrili”)

By submitting your pre-order for a personalized product, Ishrili takes care of searching for your product on the market (product information such as price, size, delivery time etc.) but Ishrili does not guarantee you necessarily find your product on the market. If Ishrili finds your product, you will receive an email informing you that your product is available and that you can purchase it via the Ishrili website.


To facilitate your purchases and for the security of your payments, Ishrili offers you to pay for your purchases by national currency (Ouguiya) via the Bankily app. The customer buyer must provide a proof of payment to the seller. Without this proof, the order cannot be validated.

Ishrili is not responsible in this payment process between the buyer and the seller.  


Order processing times are separate from shipping times.

Orders are processed within 1 to 3 working days (excluding weekends and public holidays) after receipt of the order.

Upon receipt of the order and subject to receipt of full payment for this order, Ishrili sends an email notification to the customer to confirm receipt of the order. Ishrili will then verify and validate the order (including validation of receipt of payment) and the customer (the buyer) will receive by email confirmation, or not, of their order with the invoice and details.

After your order has been shipped, we will email you when your order is ready, along with instructions.


In the event of delay or non-total or partial payment of orders by the customer, Ishrili grants itself the right to cancel these orders.


If within three (3) days following the implementation of the "Late payment" clause, the buyer (the customer) has not paid the sums due, the sale will be automatically canceled and may open right to the allocation of damages for the benefit of Ishrili.


Ishrili does not retain ownership of the products offered or sold on the Ishrili website and on the mobile App ishrili. Ishrili positions itself just as the intermediary between the sellers and buyers of the products in order to facilitate and organize the relationship between the two parties. If the buyer is subject to receivership or liquidation, Ishrili reserves the right to claim, as part of the collective procedure with its supplier, the goods sold and remaining unpaid.


The responsibility of Ishrili, as well as its entire team, is limited to its position as an intermediary between buyers and sellers of products with the aim of facilitating their relationship. Our CEOs, our shareholders, our founders, our owners, our directors, our officers, our managers, our allies, our associates, our executives, our employees, our affiliates, our ambassadors, our partners, our agents, our contractors, our trainees, our apprentices, our suppliers, our advisors, our consultants, our service providers, our subcontractors, our licensors or any other natural or legal person who has a relationship or connection with Ishrili, cannot under any circumstances be held liable liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages, including but not limited to loss of your purchases, theft of your purchases, loss for profits, revenues, savings or data, replacement costs or other similar damages, whether in contract, tort (even in negligence), strict liability or otherwise, arising from your use of the Ishrili service, the website Ishrili, or any service or product using it, or any other claim relating in any way to your use of the Ishrili service, the Ishrili website, or any product, including but not limited to limit, to errors or omissions in any content, or to any loss or damage arising from the use of the Ishrili service, the Ishrili website, or from content (or product) published, transmitted or made accessible through of the Ishrili service, the Ishrili website, even if you have been warned of the possibility of their occurrence.

As such, Ishrili is not responsible for the warranty for hidden defects in the products sold which make them unfit for the use for which they are intended, or which reduce this use to such an extent that the buyer would not have acquired them, or would have given only a lower price. Ishrili is not responsible for non-performance or delay in execution and delivery of packages arising from force majeure. Ishrili is not responsible for non-delivery of packages, late delivery or in the event of lost or stolen packages. Therefore, if any of these cases occurs, the customer does not have the right to request a refund from Ishrili. Ishrili grants itself the right, without being obligated, to contact the supplier or carrier to find a solution.

However, the previous limitation will also apply to the following damages:

- In the event of bodily injury;

- In the event of theft, war or intentional misconduct;

- In the event of non-compliance with the Transport Provider's obligations relating to his professional liability.


Ishrili does not guarantee, warrant or represent, under any circumstances, that your use of our Ishrili Service or our Ishrili website will be uninterrupted, secure, timely or error-free.

Ishrili does not guarantee, warrant or represent, under any circumstances, that your purchase will be completed, error-free or successful.

Ishrili does not guarantee, warrant, or represent, under any circumstances, that your package will be shipped, guaranteed, refunded, or secure.

Ishrili does not guarantee any insurance (including any kind of guarantee or insurance) for your packages or for your purchases. As such, Ishrili advises you to take out guaranteed insurance for your packages and your purchases, so that they are insured in the event of damage, theft, loss or force majeure.


The transfer of risk accompanies the transfer of ownership. The transfer of ownership normally takes place upon confirmation of the order (see conclusion of the contract) and subject to receipt of full payment, unless this transfer is subject to the execution of a condition or a term. The buyer immediately becomes the owner of the object of the contract or the object purchased and consequently the risks linked to this object are transferred to his person. It may also be the risk of non-delivery of the goods (a lost package for example) or late delivery; it is the buyer who will bear this risk.


Please visit our website to view our Delivery Policy.


Ishrili's liability cannot be implemented if the non-execution or delay in the execution of one of its obligations described in these general conditions of sale results from a case of force majeure (including the war and maritime blockage), or theft or loss of packages. As such, Ishrili advises you to take out insurance for your packages. Force majeure means any external, unpredictable and irresistible event.


Please visit our website to view our Delivery Policy.


Please visit our Returns Policy page on our Ishrili website


Please visit our Returns Policy page on our Ishrili website


As part of the execution hereof, all parties, whether Ishrili, the customer, the carrier and the supplier, are bound by an obligation of confidentiality. Each party undertakes not to disclose to third parties, directly or indirectly, any document, knowledge, know-how, intelligence and/or information, of which they may have become aware or have access during the execution of this contract, unless said confidential information has fallen into the public domain or its disclosure is made necessary by virtue of a specific regulation or an administrative or judicial injunction. All parties also undertake to require the same obligation of confidentiality from their employees and subcontractors with whom they may work to carry out the actions.


Ishrili is established in Paris, France, as such, any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.

Failing an amicable resolution, the dispute will be brought before the Paris Commercial Court.


Our sales policy is subject to French law. This sales policy, as well as any separate agreements whereby we provide you with Ishrili Services, shall be governed by and construed in accordance with the laws of France.

For any reason for disagreement arising from the interpretation and/or execution of this document, the search for an amicable solution will obviously be favored.


Ishrili reserves the right, at our sole discretion, to update, modify or replace any part of this Sales Policy by posting such updates and/or modifications on our Ishrili website. It is your responsibility to check the Sales Policy page from time to time to see if any changes have been made. By continuing to access or use the Ishrili website after changes are posted, you accept the changes.

Each new tool or feature that is added to our Ishrili website is also subject to our sales policy.

You can view the most recent version of our sales policy at any time on our Ishrili website (Sales Policy page).


For any questions relating to our sales policy, please contact us:

- By visiting our website:

- By email: